Shipping policy
Delivery Time
- Transit time: 4–5 business days, depending on destination
- Shipments are made Monday through Friday
- Estimated total delivery time: 5–7 business days
Pre-Sale Products and Products on Delay
If an order contains both pre-sale/delayed items and in-stock items, the entire order will not ship until the pre-sale/delayed items become available.
If you wish to have in-stock items ship separately, we recommend placing separate orders. Additional shipping charges may apply for split shipments.
Shipping Insurance
All orders are shipped fully insured via USPS, UPS, or FedEx at the discretion of MondoBullion, unless otherwise stated on the website.
A signature may be required upon delivery at the discretion of MondoBullion.
If you waive signature requirements with your mail carrier, shipping insurance will not apply. Insurance will also not apply if:
- Someone other than the addressee signs for the package (e.g., neighbors, employees, property managers)
- The shipment is sent to a UPS Store, FedEx Store, mailbox service, or locker location
If a package is lost or damaged, MondoBullion will file the insurance claim. You agree to cooperate fully with any requirements of the insurance investigation.
Any disputes regarding damaged, missing, or non-delivered items must be reported to MondoBullion within 3 business days of delivery. Failure to cooperate may result in denial of replacement or refund.
Upon claim approval, MondoBullion reserves the right to replace or refund the order at its sole discretion.
International Shipping
MondoBullion does offer international shipping. Shipping costs are calculated and quoted at checkout based on the products ordered and the destination country.
Please note that some products may not be eligible for international shipping.
If you refuse delivery or are unavailable to receive the package, you will be responsible for all return shipping fees, duties, and taxes. MondoBullion will not re-ship any order until all related costs are paid in full.
MondoBullion will not re-ship an international order until the original package is returned from customs. A $75 re-processing fee, plus reshipment costs, will apply. No exceptions apply.
For supported countries and additional international shipping details, please contact our support team.
Additional Shipping Information
Shipping to PO Boxes:
Any shipment with a value greater than $10,000 sent to a PO Box will not be insured. Insurance coverage for PO Box shipments ends once the package is signed for by USPS.
If an order is returned to MondoBullioni as undeliverable or if a delayed shipment is requested, a $30 per month storage and insurance fee will apply from the original order date.
Any re-shipment required due to customer error will incur a minimum $30 re-shipment fee.
How Do I Track My Order?
Once your order ships, you will receive a shipping confirmation email with your tracking number.
You can track your shipment directly on:
- USPS.com
- UPS.com
- FedEx.com
Why Pay More?
Since 2012, we have focused on offering competitive pricing and reliable service.
MondoBullion was established to provide customers with access to products at fair and transparent pricing. Through efficient sourcing and streamlined operations, we reduce unnecessary costs while maintaining high service standards.
Today, customers continue to choose MondoBullion for dependable fulfillment, clear policies, and confidence with every purchase.
Contact Information
If you have questions about shipping, please contact us:
MondoBullion
📧 contact@MondoBullion.com
📞 +1 516 207 8213
📍 9104 Springhill Ln, Apt 103, Greenbelt, Maryland 20770, United States